[tahoe-lafs-trac-stream] [tahoe-lafs] #1974: wui: the "report an incident" feature doesn't submit incident reports

tahoe-lafs trac at tahoe-lafs.org
Sun May 19 07:10:53 UTC 2013


#1974: wui: the "report an incident" feature doesn't submit incident reports
---------------------+----------------------------
 Reporter:  leif     |          Owner:  davidsarah
     Type:  defect   |         Status:  new
 Priority:  normal   |      Milestone:  undecided
Component:  unknown  |        Version:  1.10.0
 Keywords:           |  Launchpad Bug:
---------------------+----------------------------
 In the web ui there is a section titled "Report an Incident" with a text
 input box labeled "What went wrong?" and a button labeled "Report". Upon
 entering text in the box and clicking report, it returns a page saying
 "Thank you for your report!".

 It seems reasonable to assume that clicking this button has submitted a
 report to someone via the internet.

 In fact, it has not. What it actually is doing is dumping an internal ring
 buffer of logs to a .flog.bz2 file in ~/.tahoe/logs/incidents/ which can
 be viewed using the {{{tahoe @flogtool web-open}}} command (or other
 flogtool commands). It might be useful to share this file with the
 developers, but no report is being automatically sent to them.

 An easy fix would be to replace the "Report" button with a "Save" button,
 and replace the text "Report an Incident" with something like "Save an
 incident report".

 A nicer improvement would be to make it possible to access the page
 rendered by {{{flogtool web-open}}} from directly within the wui, without
 needing to write the file to disk and open it via the commandline.
 (Perhaps a separate ticket should be opened for that.)

 Related: #1936 (the tahoe-lafs logging system is hard to discover)

-- 
Ticket URL: <https://tahoe-lafs.org/trac/tahoe-lafs/ticket/1974>
tahoe-lafs <https://tahoe-lafs.org>
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