#784 new enhancement

explain what the "Report an incident" button does

Reported by: zooko Owned by:
Priority: major Milestone: undecided
Component: code-frontend-web Version: 1.5.0
Keywords: ui easy Cc:
Launchpad Bug:

Description

The "Report an incident" button on the welcome page could have a hyperlink named "What does this do?" next to it which takes you to page that describes what it does. Who will receive the incident report? What does the report contain?

Change History (3)

comment:1 Changed at 2009-08-08T22:49:16Z by warner

Yeah. I dunno if this should point to a static internally-generated tahoe page (some sort of /help/incident.html), or a static page in tahoe's public_html directory (which would require tahoe create-client to mkdir and copy some files in there), or a static page on foolscap.lothar.com (the Foolscap home page, which is where the Incident handling code comes from).

Some information that could go on this page:

  • "Incident Reports" contain a compressed log of recent activity, usually about 25kB
  • The reports are written to a file in NODEDIR/logs/incidents/
  • If an "Incident Gatherer" is configured (in tahoe.cfg) and connected, the gatherer will be given a copy of the incident report
  • "flogtool" (from the Foolscap distribution) is a tool which can be used to examine incident files.

comment:2 Changed at 2009-10-27T06:04:09Z by zooko

  • Keywords easy added

comment:3 Changed at 2014-09-27T02:26:15Z by Lcstyle

fantastic suggestion. would like to try a fix.

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